1. Introduction
Valor Claims Solutions (“we”, “us”) are committed to protecting your privacy. This notice explains what personal data we collect, how it is used, shared, stored, and your privacy rights. It applies to all visitors and clients of our website and services.
2. Information We Collect
Personal Info: Name, email, address, phone number, business information.
Technical Info: IP address, browser, device type, analytics data.
Optional Details: Claims data, licensing and insurance details, and other information you voluntarily submit.
3. How We Collect It
Through contact forms, network applications, cookies, CRM systems, interactions with client materials.
4. How We Use It
To process requests, manage claims, communicate, improve services, and comply with legal or regulatory obligations.
5. Who We Share It With
Third parties such as carriers, analytics providers, consultants—but only as needed to deliver services. We do not sell your personal information.
6. Your California Privacy Rights
California residents have the right under CCPA/CPRA to:
Know what personal data is collected, used, shared, or sold.
Delete your personal data, with certain exceptions.
Opt out of the sale or sharing of your personal data. (You’ve already opted out—we do not sell your data.)
Correct inaccurate personal data.
Not be discriminated against for exercising these rights.
Shine the Light: You may request a list of what personal data we shared with third parties for their direct marketing in the previous calendar year.
To exercise these rights, contact us via the details below. We will respond within the timeframe required by law.
7. Notice of Do Not Sell My Personal Information
We do not sell your personal information. No opt-out mechanism is required since selling does not occur.
8. Other U.S. Legal Obligations
Under CalOPPA, our privacy policy is easily accessible (linked in footer), includes an effective date and updates.
Our site is compliant with GDPR-style principles: transparency, access, and correction, even though we may not be legally bound by it.
9. Security and Retention
We implement reasonable protections and retain your information only as long as necessary for the purposes described.
10. Updates to This Policy
We may update this policy periodically. Updates are effective immediately upon posting, and the policy indicates the “Last Updated” date.